Showing posts with label need for speed. Show all posts
Showing posts with label need for speed. Show all posts

Sunday, March 22, 2009

Dans le merde

The rhythm in a bakery is very different. My busiest day is my first day back; Saturday, I'm taking it easy, doing some extra dishes, getting out early.

Not like the line.

Which doesn't mean you don't get weeded. You do. But this is Production in a different sense of the word. And our weeds are different. It's like a different part of the swamp.

What I hate, though, are the weeds you can see from a distance, the weeds you see coming, but you just haven't reached them yet. Knowing they are mostly unavoidable. It comes from being part of a good solid team. You would think that would make it better, right? A good team can pull together, pull through. A good team can weather the occasional outbreak of the plague or maternity leave. Yes, maternity leaves come in outbreaks. Seriously.

What a good team can't do easily, is hum smoothly along when parts of it leave permanently. Sometimes it happens, through no fault of management, economy, or Acts of God, that you lose a few people all at once. Rolling over a quarter of your production staff in a two month period? That's pretty harsh. We're dealing with that now.

And if you're a team of two, and your other half is leaving? The half that could be relied upon to pick up all those thousand little jobs which, although each was a five minute job, those five minutes added up to hours of every day? The half that knew exactly what you meant when you forgot English was your native language and gibbered about the thingy. The half that made you crazy with cleaning even as you were inspired to do better yourself. The half that let you bitch about a job you love just because you needed to bitch about something. The half that actually deserved full credit because you knew that, even if that person could not do your job, you would have problems doing your job without them? When that half leaves, even if you understand, are genuinely happy for their opportunity, and wish them all the best, how do you roll with that?

You see the weeds coming. But you know the old saying about lemons.

I'll miss you, other half. Big shoes.

Friday, January 30, 2009

The First Two Hours

I remember retail.

I remember for years and years I would walk in to work, punch in, check the schedule, and more often than not, meander over to get a cup of coffee. Sure, there was a chance that I would be on register first thing, but I would still have time to get that beverage, say hello. At various points in my career, thanks to a certain kind of boss, my day could even start with a meeting; arrive at work to be forced to sit down, chat and have a nice drink for 20 minutes? Sybaritic luxury!

Now, if I'm not starting work at least a couple minutes early, I feel like I'm behind.

Cooks work in a cascade. The time one thing can take directly effects when you get to the next thing, and when hell breaks loose? Well, we all understand trickle down theory. One shift can teach you that in just about any cooking environment. For example, if we need pies for Saturday, then on Tuesday I'm prepping dough because Wednesday I mix, Thursday I sheet out and cut, Friday the pies get made, and Saturday we bake. Yes, you could shave a day or maybe (maybe!) two off that time but for the best pies, that's our schedule. Five days. Sure, the actual time involved on Tuesday is minutes, nothing compared to Friday's time - and notice I didn't mention the fillings get made somewhere in there, too. I had just better notice on Tuesday we need pies on Saturday.

I work two cascades, my daily one for the laminated doughs, and the one for multiple day projects. The multiple days work happens between the daily, so I'll do my first turns for the croissant, and while that rests I'll do the pie dough, or cut puff pastry, or pull out the product for tomorrow, then I'll go back and do my next croissant turn, and so on. On a good day, I'll have completed my first turns as well as a few of my multiple day projects and be into my last turn in two hours.

Most days are pretty good. I look at the clock constantly, checking my progress. Each time I look, I have no idea what the time actually means. I know how many minutes a set of turns should take (Six, but if I get it down lower I am doing great!). I follow the patterns, thinking about where I can shave minutes, because that will give me just a little more time in case something comes up, a few more minutes just in case. The idea that a clock can tell me where I am in my workday just doesn't follow. Then, I pause, breathe, look at the clock and think, "Huh. That time already? Two hours? How did that happen?"

I know how it happened, of course. I was watching the clock the whole time.